Help Request
We understand that life can be incredibly difficult at times . but you don’t have to face it alone. This is a place where your voice can be heard, your struggle acknowledged, and your story supported. By submitting a help request, you open the door for compassionate people around the world to stand with you. Every request matters, and every life is worth lifting up.
Frequently Asked Question
How can I apply for help?
All you have to do is fill out the form above with your personal details and information about your situation accurately, including the required supporting documents.
Is there any cost to submit a request?
No, submitting a request is completely free of charge.
How long does it take for my case to be reviewed and published?
Each request is carefully reviewed by our team. If all documents are valid, your case will be published within 2–5 working days.
Can I update or edit my request after submission?
Yes. You can contact our support team to request updates or provide new information related to your case.
What documents do I need to submit?
You’ll need to provide identification (ID/passport) and supporting documents such as medical reports, bills, or other evidence of your need.
Will I be notified when someone donates to my case?
Yes, you will receive updates when donations are received, and your case will be updated publicly as well.
How quickly does aid reach those in need?
Donations are processed within 24 hours. Urgent medical cases are prioritized and aid is often delivered within 48 hours or less.
Will my personal information be shown publicly?
We respect your privacy. Only essential information needed to explain your case will be published. Sensitive data is kept confidential.
What happens when the donation goal is reached?
Once the full amount is raised, the case is marked as complete and the funds are transferred directly to the recipient or designated medical provider.
Do I need to create an account to apply?
No, you can submit your request directly through the “Help Request” form without creating an account.
Can I apply again if I need further help?
Yes, you may submit another request, but only after two months from your initial submission — or once the first request has been fully funded and the assistance has been successfully delivered.
Do I need to pay the money back later?
No, donations collected on the platform are offered as humanitarian aid and are not loans or repayable funds.